Help Having any problem ? We are available via chat, e-mail or call To help you start out right with YourSmartHost, we've listed few frequently asked questions
YourSmartHost.com is a unit of Smartinfosys.net – a brand owned by WebConnect Private Limited which was established in 2000. Since then, we have been providing hosting services in shared hosting, VPS hosting and dedicated hosting. YourSmartHost.com is a dedicated website launched to promote Domain/Hosting/SSL services.
You can use Live Chat for instant discussion. For sales, you may e-mail us at: firstname.lastname@example.org . For support, you may submit a ticket via your "My Account" section by clicking "Helpdesk" button.
We do not allow visitors in our data centers. However, you have remote, root/administrative access to your server.
We offer 24/7/365 sales & technical support.
An expert hosting team, great discount deals, state of art data centers, highly affordable packages and robust/durable hardware and dedicated Smart Support Team are the reasons to choose YourSmartHost.
All legal policies and agreements can be viewed here: http://www.yoursmarthost.com/c/90/aup . For our terms and conditions visit http://www.yoursmarthost.com/c/89/terms-of-services .
Sorry, we don't provide trial at this moment, however we do provide 30 days money back guarantee and refund is given, deducting the number of days hosting has been availed, except dedicated hosting.
Yes, all our hosting packages except dedicated hosting carry 30 days money-back guarantee and you are refunded the amount by deducting the number of days you have availed hosting. On expiry of trial period, there is no refund and the package remains active for the entire period for which it has been contracted. You become ineligible for money back guarantee if our TOS/AUP is violated. Please note that it is the prerogative of us to accept refund requests.
It takes 1-2 hours for shared hosting setup and 3-4 hours for VPS. For dedicated set-up, it is 3-4 days. We however give you guarantee for set-up within 24 hours only for shared/VPS as every order is checked to prevent fraud and if the order meets our TOS.
We accept credit card (Visa, MasterCard, American Express) as well as Paypal. Our payment gateways (2checkout.com & Paypal) are highly secured and encrypted.
We will migrate your data from another provider provided you are currently availing the same control panel. You can create a support ticket for migration once you place an order. You can login to "My account" section and go to "Helpdesk" to create a support ticket.
No, you cannot host such sites.
Yes, you can upgrade your account anytime. You can create a support ticket and after paying differential invoice, the account is upgraded. Kindly note that once you upgrade your account, you cannot downgrade it for atleast a month.
We provide 99.99% network uptime guarantee.